About Us

Mem-Star Rugged

About us - Mem-Star Rugged were born of the expanding need for business to protect their investments. 'Return on Investment' is the new mantra of successful business organisations. The realisation that the initial capital cost of equipment cannot be compared to the loses felt through lost manpower, data loss, and repair time due to equipment failure or damage.  The Total Cost of device Ownership is now a primary driver in intelligent purchasing decisions. Calling on over 20 years of experience specialising in the mobile rugged market. We are dedicated to sourcing and supplying the very latest in rugged solutions. We are able to ensure that we find the right solution for your specific need at a price that makes great commercial sense.

We focus our resources on ensuring all our customers can expect the best across all market sectors including Government, Military, Aviation, Marine, charities and corporate. From builders to oil rigs, from plumbers to pipelines. Whatever your business we can help you protect your investment by buying once and buying well.

To further that aim, we are an ISO 9001 2015 certified Company

ISO9001 certification  memstarrugged.co.uk/…/Mem-Star-Socotec-QMS-Certificate-April-2017.pdf


Our Cyber Essentials approvalCyber Essentials-18-19 Certificate

Contact us at any time to discuss how we can help you.

Our Terms and conditions of sale are available here

We are a 'Business to Business' solution provider. We are Registered in England 4863 578. Our VAT Number is 217 5737 95

We are accredited members of the below 'sourcing' organisations

pcscotlandcredit-sell2walescredit-espo credit-uvdbcredit-ariba

  • Tim BeaconMedical Aid International

    Having been using you for years with regards to the Toughbook range of computers for our work in remote and demanding healthcare facilities in the developing world, it is so good to know someone who knows their subject inside out and will take the time to explain technical stuff to me in a way I understand. Your knowledge is encyclopaedic! As a result we always get the correct product, for instance, the last thing we need is the computers running digital X-ray systems to fail in remote environments! Likewise the  BioMedical engineers we train love the Toughbook’s as they are so strong and have a superb battery life. Mine and indeed Sean’s are somewhat battered now but they just keep on going.

    It has to be said your whole organisation is very professional.

    I am sure we are not the biggest customer in the world but none the less you would not know that given the superb level of customer service we always receive.

  • Guy HawkinsBenkins

    I'm writing to you now on the Toughbook. It is still going strong, stood up to all the abuse on the platforms, planes, and vessels for all these years. (Bought in 2013)

    I've had an intermittent memory issue that required reseating the ram chips once, and the headphone socket is intermittent with muck inside, but still works if you twist the cable!

    Other than that, it is going great. The keyboard keys are polished smooth now, but still work like new, Amazingly, the battery life doesn't seem to have diminished at all (I cycle it periodically, but it is plugged in to some pretty dodgy supplies).

    It's outlasted all my previous laptops except my first Sony, which was never treated badly so doesn't really count. I don't see any reason to change it in the foreseeable….

  • SylviaPrimayer

    I have been using Mem-Star for over ten years as our primary supplier for IT equipment. I find our account manager takes all the stress out of sourcing and supplying our varied requirements, and best of all if anything goes wrong he just gets it sorted out.