GDPR and Data Privacy

Privacy Policy

Information we collect on this website

We use Cookies. Using this site assumes you are happy for us to do so.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

Please contact us if you would like any more information regarding ‘cookies’ or what happens to your information.

Why we collect this information

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
  • Allowing storage of you Basket contents locally.

We use reputable third-party technologies to manage elements of our activities including Google Analytics. We may, therefore, be required to disclose your information to these companies for such purposes. Google Analytic’s terms at the time of writing are at

How long we keep this information 

We make sure that all our data is accurate and up-to-date and we only intend to keep data as long as necessary.

The data controller is named in the Data Protection Policy PDF below, you can contact the data controller regarding how data is stored and for how long via email at or via telephone at 02392 272777.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can also exercise the right at any time to withdraw your consent by contacting us via email at or via telephone at 02392 272777.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request can provide you with details of the information we hold about you. You can ask for access by contacting us via email at or via telephone at 02392 272777.

External Sites

Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Data Protection Policy

You can view our Data Protection Policy here.


If you have any questions or queries regarding our Privacy Policy you may contact the data controller,  via email at or via telephone at 02392 272777.